China Nokia C2-05 Slide-نوكيا سي ٢-٠٥ سلايد

same like it appears in images

The product arrived unsealed—meaning the box had already been opened—and the box was in terrible condition. But I thought, “The important thing is whether the product works and is in good condition.” I opened the box and found no manual inside. I installed the battery, but the device didn’t turn on. I tried several times, but to no avail. . After a few hours, I tried again, and it turned on for half a day before shutting off on its own—even though the battery was fully charged. After that, it would turn on for a few minutes and then shut off on its own, so I decided to return it because it was defective. Another issue: I contacted the shipping company several times to request a return over the course of several days, and the return was processed, but the representative doesn’t call—I’m the one who has to call, and he doesn’t answer. If he does answer, he sets a time but hasn’t shown up to this moment, nor has he even called to apologize for not coming to pick up the returned package. To put it more precisely, he’s ignoring me.