Before shipping the order, I contacted them and clearly requested that each perfume be packaged in a separate bag because it was a gift. I received an official response confirming that each perfume would be packaged separately in a special bag, and that all bags and packaging would be from Resees. Unfortunately, when I received the order, the five perfumes were packed together in one bag, and the written confirmation was not honored. The perfumes themselves are beautiful, but not honoring the promise reduces credibility and affects the customer experience, especially if the order is for a gift. I hope you will take customer feedback into consideration in the future.