Kappa MEN TEXTURED JACKET

# Response to Customer Query **Regarding Return/Exchange:** Thank you for reaching out! 😊 We're sorry to hear the **Men Textured Jacket** (Model: 4208454 KMBLOCKJACK) by Kappa doesn't fit as expected. Here's how you can initiate a return or exchange: ### Steps to Return: 1. Go to **"My Orders"** section in your Trendyol account/app 2. Select the specific order containing this jacket 3. Click on **"Return Item"** or **"Request Return"** 4. Choose the reason: **"Size too big / Doesn't fit"** 5. Select your preference: **Refund** or **Exchange for a different size** (if available) 6. Schedule a **pickup** or drop off at the nearest return point, as per the options shown ### Important Notes: - Ensure the item is **unworn, unwashed**, and has all **original tags/packaging** intact - Returns are typically accepted within the **return window** mentioned on the product page/order details - Once picked up, refunds are usually processed within a few business days after quality check If you'd like to exchange for a smaller size instead, please check if that size is currently **in stock** before initiating the request. --- Let us know if you need help with anything else! 😊

Dear Customer, Thank you for sharing these details. Based on the height and weight provided, we would recommend size **M or L**, depending on preferred fit (relaxed vs. fitted). Please also refer to the general size chart below for additional reference. **General Size Chart – Men's Jacket (Kappa):** | Size | Chest (inches) | Chest (cm) | Length (inches) | Length (cm) | |------|------------------|-------------|-------------------|---------------| | S | 38 | 97 | 26 | 66 | | M | 40 | 102 | 27 | 69 | | L | 42 | 107 | 28 | 71 | | XL | 44 | 112 | 29 | 74 | | XXL | 46 | 117 | 30 | 76 | We recommend comparing these measurements with a similar jacket already owned for the best fit reference. Best regards, Customer Support Team